Franchised Front Desk Manager

Thank you for your interest in this position. It is a job opportunity with one of Marriott Internationals franchisees.

Please apply online at: http://careers.interstatehotels.com/jobs/1119060-front-desk-manager-oem

Additional Information: This hotel is owned and operated by an independent franchisee, Interstate Hotels and Resorts. The franchisee controls all aspects of the hotels employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description

Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.

Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.

Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.

Act as Manager on Duty, when duty calls.

Job Requirements

A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

This company is an equal opportunity employer.

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