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Hours Full-time, Part-time
Location Lufkin, TX
Lufkin, Texas

About this job

Opportunity: Banquet Houseperson

Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Potential Career Path

Banquet Server Banquet Captain Banquet Manager

Essential Job Functions

  • Set up meeting rooms according to banquet event order forms and documents to insure set up meets guest expectations.
  • Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in asafe manner using proper equipment.
  • Break down meeting rooms and return banquet items to storage closet in an neat and organized fashion.
  • Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
  • Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of thehotel.
  • Handle guest complaints personally or if necessary seek assistance from supervisor.
  • Follow sustainability guidelines and practices related to HHM s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Previous banquet set up or customer service experience preferred.