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in Sandusky, OH

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Hours Full-time, Part-time
Location Sandusky, OH
Sandusky, Ohio

About this job

Description

GENERAL DUTIES:

  • Willingness to accept the most effective role.
  • Be punctual, dressed in uniform, for scheduled work time.
  • Always check in with the Banquet Manager or Banquet Captain upon arriving and check out with him/her before leaving.
  • Set all meeting and event rooms in a professional and efficient manner, according to specifications.
  • Know the features of the Lodge beyond the Conference Center and be able to describe and discuss them with guests.
  • Follow-up on any special requests, involving your Banquet Manager and/or Banquet Captain when you are unsure of how to handle a request.
  • Be able to lift, bend, and carry a minimum of 30 pounds (stacks of chairs, loaded serving trays, tables, etc.).
SPECIFIC DUTIES:
  • Be able to read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager and/or Banquet Captain.
  • Participate in setting events up including moving tables, setting tables and chairs, staging and portable stairs, podiums, buffet set-up, bar set-up, etc.
  • Know and understand all terminology for setting up and tearing down meeting rooms.
  • Prepare for the function as appropriate, including, but not limited to, all seating arrangements, equipment and supplies for the main speaker. Upon direction, set up audio-visual equipment, special lighting requests, and operation of the house sound system.
  • Have all meeting and event rooms prepared and ready for guest use at least 60 minutes prior to the contracted time.
  • Perform meeting room refreshes as directed during coffee breaks and over lunch.
  • Maintain open communication with the Banquet Manager and/or Banquet Captain, letting him/her know immediately of any changes or needs.
  • Complete all assigned side work before leaving.
  • Clean up after the function; vacuum, sweep, mop, collect garbage and trash, and re-organize back aisle or storage/staging areas as assigned, put equipment and supplies away in their proper storage areas.
Requirements

QUALIFICATIONS:

  • Previous meeting and event set-up and clean-up experience a plus.
  • Able to read and interpret BEOs and other communication methods used in Banquets.
  • Knows other venues and aspects of the Lodge.
  • Able to speak with clients and guests and answer basic questions about the Conference Center and our capabilities.
  • Seeks assistance from other pack members or management when not able to answer a question from a client or guest.
  • Promotes excellence by providing accurate meeting and event room set-ups and superior service to each client and guest.
  • Promotes team spirit and works collaboratively to achieve team goals.
  • Projects a professional and polished image that inspires confidence and trust.
  • Inspires others with enthusiasm and positive energy.
  • Demonstrates persistence, overcomes obstacles, and strives to improve skills and achieve goals.

BASIC QUALIFICATIONS:

  • LIFT UP TO 30 LBS.
  • ABILITY TO STAND FOR LONG PERIODS OF TIME
  • STEEL-TOED SAFETY SHOES STRONGLY RECOMMENDED (NOT PROVIDED BY THE LODGE)