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in San Antonio, TX
Franchised Housekeeping Supervisor - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | San Antonio, TX San Antonio, Texas |
About this job
Description
Thank you for your interest in this position. It is a job opportunity with one of Marriott International s franchisees.
Please apply online at https//re21. ultipro. com/CON1029/JobBoard/JobDetails. aspx?__ID=*17ADBC4AF74E05DE
Qualifications
Additional Information
This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee controls all aspects of the hotel s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Job Description
- Provide the highest quality of service to the customer at all times.
- Supervise up to 16 Room Care Attendants.
- Deal promptly and effectively with guest complaints and requests.
- Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
- Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
- Promote teamwork and employee morale.
- Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
- Communicate all policies and procedures for housekeeping and special cleaning projects.
- Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant's carts.
- Ensure ready status of all rooms daily. Maintain key control.
- Ensure guest satisfaction through room cleanliness and attention to guest needs.
- Clean
_ rooms per day following the Housekeeping Guidelines within an eight hour work day (_
minutes per room) while maintaining established standards. - After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
- Check fixtures, television, radio, and heating/cooling equipment for proper operation.
- Set heating/cooling equipment and radio on proper settings.
- Inspect room for maintenance needs and report on maintenance service requests.
- Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
- Log rooms cleaned on daily housekeeping report.
- Fold terry and linen while waiting for rooms.
- Know how to operate laundry equipment and maintain public area cleanliness.
- Must wear proper uniform at all times in accordance with the Standards of Appearance.
- Have a thorough knowledge of emergency procedures.
- Practice safety standards at all times.
- Be able to move luggage, packages, or furniture weighing up to 40 lbs.
- Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
- Employee must perform other duties as assigned, of which the employee is capable.
This company is an equal opportunity employer.
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