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in San Antonio, TX

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Hours Full-time, Part-time
Location San Antonio, TX
San Antonio, Texas

About this job

Description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International s franchisees.

Please apply online at https//re21. ultipro. com/CON1029/JobBoard/JobDetails. aspx?__ID=*17ADBC4AF74E05DE

Qualifications

Additional Information
This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee controls all aspects of the hotel s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Description

  • Provide the highest quality of service to the customer at all times.
  • Supervise up to 16 Room Care Attendants.
  • Deal promptly and effectively with guest complaints and requests.
  • Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness.
  • Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level.
  • Promote teamwork and employee morale.
  • Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met.
  • Communicate all policies and procedures for housekeeping and special cleaning projects.
  • Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee break room, and Guest Room Attendant's carts.
  • Ensure ready status of all rooms daily. Maintain key control.
  • Ensure guest satisfaction through room cleanliness and attention to guest needs.
  • Clean
    _ rooms per day following the Housekeeping Guidelines within an eight hour work day (_
    minutes per room) while maintaining established standards.
  • After proving ability to increase workload, clean extra guest rooms to receive additional compensation.
  • Check fixtures, television, radio, and heating/cooling equipment for proper operation.
  • Set heating/cooling equipment and radio on proper settings.
  • Inspect room for maintenance needs and report on maintenance service requests.
  • Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
  • Log rooms cleaned on daily housekeeping report.
  • Fold terry and linen while waiting for rooms.
  • Know how to operate laundry equipment and maintain public area cleanliness.
  • Must wear proper uniform at all times in accordance with the Standards of Appearance.
  • Have a thorough knowledge of emergency procedures.
  • Practice safety standards at all times.
  • Be able to move luggage, packages, or furniture weighing up to 40 lbs.
  • Employee must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook.
  • Employee must perform other duties as assigned, of which the employee is capable.

This company is an equal opportunity employer.

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