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in Las Vegas, NV
Bilingual Travel Agent
Hours | Full-time, Part-time |
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Location | Las Vegas, NV Las Vegas, Nevada |
About this job
People are at the core of Fareportal. We are one of the fastest growing travel technology companies in the world; our portfolio of travel brands, including flagship product CheapOair, receives over 100 million visitors annually.
We are seeking energetic, highly motivated Bilingual Travel Agents with strong sales acumen and a proven track record of success. As a Bilingual Travel Agent at Fareportal, you will be working in our growing OneTravel division contact center, located in Las Vegas, NV.
Our Bilingual Travel Agents drive Fareportal by providing our Spanish-speaking clients with some of the best airline, hotel, and vacation package deals in the industry, while delivering the highest level of customer care
This role will offer the opportunity to work for an exciting company in the midst of tremendous hyper-growth, and provides an environment for your ideas to flourish within a creative, supportive team of industry experts. In addition, Fareportal provides an attractive compensation package, including competitive salaries, monthly bonuses and incentives, paired with excellent benefits programs, including health insurance, 401(k), generous paid time off and travel benefits.
There isn t a better time to join our growing global team!
Responsibilities:
- Provide our Spanish-speaking clients with the best travel package deals.
- Offer prompt, accurate and courteous service to clients.
- Assist clients with reservations, transfers and changes.
- Respond to client questions, concerns and billing inquiries with the highest degree of professionalism.
- Secure new client sales and retention through exceptional customer care.
Requirements:
Background
- Current or recent travel agency/airline experience.
- Prior inbound call center customer care/sales experience.
Skills
- Qualified candidates will be bilingual (written and verbal) in Spanish/English.
- GDS experience (SABRE and/or Amadeus) is highly preferred.
- Excellent interpersonal and verbal/written communication skills.
- Must be a strong team player.
- Flexible availability including mornings, evenings, and weekends as needed.
Personal Impact: Our casual company culture boasts innovation, collaboration and harbors a unique entrepreneurial spirit.
The right people will....
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Fareportal s Mission is to Make travel effortless, affordable, and enjoyable by providing customers with their perfect trip, through the relentless pursuit of innovation in technology and unsurpassed customer care. If you love technology, travel and innovation, commence your journey here.