Full Time Bell Attendant - Full-time / Part-time

Overview

Provide bell service to guests by taking luggage, etc to/from room; inventory and stock linen storage & amenities, clear hallways of soiled linens and bedding; other assigned duties to facilitate guest services and efficient management of the hotel.

Responsibilities

• Provide bell service to guests by taking luggage to and from room, including tour groups and individual guest parties or as directed by Executive Housekeeper and/or Front Desk.
• Assist tour drivers and/or tour escorts as necessary with baggage schedule, special requests, etc.
• Attend to tour group luggage delivery and pick up in a timely manner, ensuring proper procedures for handling tour luggage are followed in detail.
• Assist the Front Desk in delivering messages, running errands, providing information and directions to facilitate guest s needs.
• Stock storage closets with clean linens and guest room amenities.
• Complete scheduled inventory of mission linens and guest room amenities as required.
• Clear hallways of soiled linens, pool towels, trash, recycle waste and deposit in appropriate bin or dumpster.
• Deliver and/or gather all rollaway beds and used cribs and ensure equipment is placed in the correct closets.
• Assist the Common Area Attendants in maintaining the cleanliness of the lobby areas, entrances and other public areas of the hotel facilities.
• Take outgoing mail to the mail box and retrieve incoming mail. Place all received shipments in the appropriate storage.
• Unlock (AM shift) or Lock (PM shift) the pool and exercise rooms.
• Adhere to all Xanterra Grand Canyon Railway lost and found procedures.
• Check luggage, packs, etc. in bell storage area and maintain security of items in storage.
• Complete all Bell Attendant paperwork and submit to Executive Housekeeper or Front Desk.
• Adhere to all safety and risk management policies management as necessary.
• Wear required personal protective equipment as required while performing job.
• Other duties as assigned.

Qualifications

• Ability to follow directions.
• Ability to read and follow detailed directions to ensure proper delivery and pickup of guest baggage.
• Ability to handle the physical aspects of the job, bending, twisting, frequently lifting and transporting luggage and pushing/pulling linen carts throughout the course of the shift.