Market Caf Part Time Attendant

Description

Providing incredible customer service

• Providing incredible customer service by proactively approaching customers in the Market Caf , weighing and packaging prepared items as requested, answering questions about products, offering suggestions for compelte meal solutions and responding in a positive and energetic manner.
• Assisting team members by setting up and maintaining Prepared Foods stations; ensuring products are well-merchandised, signs are properly displayed, product levels are maintained throughout the day, and supplies are set up to quickly and efficiently perform tasks and provide incredible customer service.
• Following Wegmans Guiding Principles and department job aides to consistently prepare quality products that meets Wegmans standards, being sure to properly pull and record shrink throughout the day to ensure the freshest products are available for our guests
• Learning and demonstrating an understanding of the offerings; being able talk about menu items with guests in a manner that creates interest and enthusiasm while promoting items by utilizing suggestive selling techniques
• Utilizing resources to gain an understanding of new products and practices to increase knowledge; particularly reading MENU Magazine and the Merchandising guides to learn about focus items within the current season.
• Providing guests with a reason to return by interacting in the Market Caf seating area, building rapport, delivering the best possible service and experience during our guests visits.
• Cleaning and breaking down hot and cold bars, chefs case, soup bars, and other areas of Prepared Foods areas, including storing prepared food to maintain freshness and quality
• Properly handling products, using equipment nd keeping accurate logs in accordance with food safety and safety guidelines.
• Supporting culinary operations
• Preparing items for service including sauces, side dishes and other items needed

What skills, learning's, and experiences are required?

Living Who We Are values by caring about the well-being of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers and company
Possess teamwork & diversity awareness by listening to others' points of view and recognizing and appreciating differences
Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
Provide incredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
Properly handle, prepare, transport and store products; ensuring food & human safety practices are strictly adhered to
Possess organizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions
Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge
Learn, use and be able to explain Wegmans sanctioned cooking techniques to assist customers for their success at home
Possess culinary knife skills which include safely using knives; sharpening and honing the edges of knives; and using them to chop, dice, julienne and mince

What skills, learnings, and experiences are preferred and will set me apart?

Able to problem solve, anticipating, analyzing, and identifying problems, responding quickly when situations arise and preventing problems when possible
Customer service experience, preferably in a food service, restaurant, grocery or retail setting
Work environment:
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include grasping, repetitive and sustained hand and arm movements, bending and reaching, frequent lifting and occasional heavy lifting
Responsible for moving and lifting an average of 5 20 pounds with a maximum weight lifted of 50 pounds rarely
May be exposed to various allergens and work environments, including temperature changes
Tasks will be performed using and in the proximity of coolers, ovens, stoves and other hot equipment; cooking and kitchen utensils and equipment
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours

Other:

Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check
All Applicants will be screened; only those closely matching the job posting will be interviewed

Similar Roles Include: Food Runner, Busser, Utility, Buffet Attendant, Service Attendant