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Club Lounge Attendant
| Hours | Full-time, Part-time |
|---|---|
| Location | Madison, WI Madison, Wisconsin |
About this job
Why Waterton?
Founded over a box of Pop-Tarts in 1995 by David Schwartz and Peter Vilim, Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.
Watertons values of Service Excellence, Empowerment, Integrity, Passion, Achievement and Teamwork are our guiding principles and they shape who Waterton is as an organization. When you join Waterton, you will learn new skills, acquire knowledge and use these values to help you grow in your career and fulfill your professional goals.
Waterton is committed to the service of our associates, residents, guests and investors and firmly believes that our superior ability to serve our customers differentiates us. We empower our associates to think and act like an owner and use our core values as guiding principles to serve our customers in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!
Comp. Food Attendant
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The Comp Food Attendant role is responsible for the set up and break down of food and beverage, and building business relations with guests thru exceptional customer service.
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Essential Functions include (but are not limited to):
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Maintain the Club/Concierge Lounge by attending to the overall cleanliness and functioning of its areas and kitchen.
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Set up and tear down the Club/Concierge Lounge amenities daily, including breakfast items, appetizers, drinks (juice, soda, wine), dish/glassware, etc.
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Assist in resolving any questions or concerns guests may have and involve other departments/managers as appropriate.
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Provide an inviting atmosphere where guests may receive a quick meal, drink and/or socialize with other guests.
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Respond to requests from guests, also providing assistant and information about the local area (e.g. directions, things to do, places to eat, etc) when necessary.
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Welcome guest in a professional manner.
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Responsible for maintaining ordering and inventory logs to assure proper food and beverage items are always in stock.
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Follow safety and sanitation policies and procedures.
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Perform any other duties as assigned.
Qualifications:
- Superior English Communication Skills (written & verbal)
- Basic food/beverage knowledge
- Must possess basic computational ability.
- ProfessionalDemeanor - Service Oriented
- Demonstrated ability to multi-task, manage time and work well under pressure in a fast-paced environment
- High School Diploma (or equivalent education/experience)
- Ability to stand for long periods of time (which may include an entire shift)
- Ability to bend, squat and lift (up to 50 lbs), including, but not limited to, lifting trays of food or food items on a frequent basis.
- Ideal candidates will possess a minimum of 1 year of experiencein public contact or customer service required.Prior hotel/restaurant experience preferred.
Hospitality is a 24/7 industry therefore, candidates should be able to work weekends and holidays as needed.
EOE - M/F/D/V/SO