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Shuttle Reservations Agent - Colorado Mountain Express - Winter Seasonal - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Edwards, CO Edwards, Colorado |
About this job
Job Description:
Starting salary for our reservations agent position is $13. 00 an hour. Our seasonal employees also receive a free ski pass, complementary shuttle rides and lodging and retail discounts at all of our resorts. Once you have worked 750 hours, you are eligible for medical, dental, and vision benefits.
Responsibilities Include (but are not limited to)
Answer inbound telephone calls in a polite, professional and timely manner
Accurately book and update reservations for CME Shuttle, Private and Charter guest transportation using Responsibilities Include (but are not limited to)
Answer inbound telephone calls in a polite, professional and timely manner
Accurately book and update reservations for CME Shuttle, Private and Charter guest transportation using our reservation system
Understand CME Products and Services so you can offer guests options that will meet their transportation needs
Provide a level of service on EVERY INTERACTION that exceeds our guest s expectations
Interface with internal departments including dispatch, operations and Group Sales Representatives.
Comply with all company policies and procedures
Communicate company information to guests in a consistent, clear and concise manner
Other duties as assigned
Position Requirements:
Position requires exceptional guest service skills, positive attitude and willingness to listen and interpret guest s expectations. Top candidate will be self-motivated, have patience with our guests, and be flexible in an ever-changing environment. Our reservations department is open 7 days a week from 500 am to 1100 pm. Agents must to be able to work any and all schedules.
Our reservation system
Understand CME Products and Services so you can offer guests options that will meet their transportation needs
Provide a level of service on EVERY INTERACTION that exceeds our guest s expectations
Interface with internal departments including dispatch, operations and Group Sales Representatives.
Comply with all company policies and procedures
Communicate company information to guests in a consistent, clear and concise manner
Other duties as assigned
Position Requirements:
Position requires exceptional guest service skills, positive attitude and willingness to listen and interpret guest s expectations. Top candidate will be self-motivated, have patience with our guests, and be flexible in an ever-changing environment. Our reservations department is open 7 days a week from 500 am to 1200 am. Agents must to be able to work any and all schedules.
Get away from a desk job, or take a break before you head to the city to look for a "real job." Colorado's ski areas offer some of the greatest outdoor activities in the world. Spend the summer or winter working for a fun company in Colorado's Rocky Mountains! We offer a variety of schedules due to our 24 hour operations during the winter season. If you enjoy an ever changing work environment where no day is the same, we are the company for you. Colorado Mountain Express is the most experienced resort transportation provider in the state of Colorado. We offer the opportunity to meet interesting people from around the world and a work schedule tailored to your passions. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world class resorts, discounted lodging and more. Learn more about Colorado Mountain Express #DRIVECME