The job below is no longer available.

You might also like

in Amarillo, TX

  • Sagora Senior Living Inc. 11h ago
    17.6 mi Use left and right arrow keys to navigate
  • $23
    est. per hour
    Texas Farm Bureau 11h ago
    14.7 mi Use left and right arrow keys to navigate
  • $23
    est. per hour
    Texas Farm Bureau 11h ago
    15.3 mi Use left and right arrow keys to navigate
  • $24
    est. per hour
    Northwest Texas Healthcare System 2d ago
    Urgently hiring6.6 mi Use left and right arrow keys to navigate
  • $13
    est. per hour
    James Avery 7d ago
    1.2 mi Use left and right arrow keys to navigate
Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location South Lake Tahoe, CA
Amarillo, Texas

About this job

Job Description:

Job Summary: The Ski & Ride School Reservation Agent position is to handle multiple calls for Ski & Ride School and provide high level/great attention to detail customer service, Ski School knowledge and general resort knowledge to guests, as well as booking/changing/cancelling any and all Ski & Ride School lessons.

Job Requirements:

  • Ability to learn and retain a large Ski & Ride School product knowledge including: prices, dates, times, offerings, as well as general resort and town knowledge
  • Must be able to conduct his or herself professionally while speaking to guests over the phone. Must be polite, courteous, and helpful at all times
  • Positive, proactive work ethic and a desire to sell/up sell Ski and Ride School Products.
  • Will be required to use a computer to make all reservations, and use the intranet/internet to find resort info
  • Excellent verbal/phone communication skills
  • Ability to speak, read, and communicate in English
  • Must enjoy working directly with guests over the phone for a majority of the day
  • Ability to learn new computer software systems
  • Intermediate or better function in Microsoft Outlook and Microsoft Office, Proficient in typing (35wpm)
  • Basic Excel knowledge, be able to input data into a prepared spreadsheet, to track call volume
  • Ability to learn Resort Point of Sales System to adjust reservations
  • Previous reservation experience, either phone or in person bookings
  • High School Diploma or GED- required.
  • Must be able to arrive at Stagecoach lodge by 7:45am regardless of weather and road conditions. Bus service may not always be available. Stagecoach Lodge, 375 Quaking Aspen Rd, Stateline, NV 89449
  • This location is at the top of Kingsbury grade and can have difficult winter driving with snow and ice at the top of the mountain

Responsibilities:

  • Provide our Experience of a Lifetime customer service while maintaining attention to detail when booking lessons
  • Selling/up selling all ski school lessons for advanced bookings
  • Be able to help guests select the correct lesson(s) for their vacation
  • Give guest detailed expectations regarding their check-in at the Ski & Ride School
  • Give general resort information, rentals, food and beverage, activities, how to get to base facilities
  • Ability to navigate the Internet to find information on behalf of guests
  • Ability to arrive on time, regardless of weather conditions to Stagecoach Lodge: 375 Quaking Aspen Rd, Stateline, NV 89449

Work Schedule: Reservation Agents will work 5 days a week, and up to 6 days a week during holiday/peak times, all shifts start at 7:45am. All work is based on business call volume. Required to work all Holiday and weekends including but not limited to: 2-3 weeks before and after holiday times.