Front Desk Agent - Snowcloud Lodge - Winter Seasonal - Beaver Creek Resort

Job Description:

The Front Desk Agent is responsible for greeting guests and homeowners, the check in/out process, maintaining guest and group accounts, managing incoming telephone and email correspondence. May assist other staff with the coordination of housekeeping and maintenance duties. Maintain positive owner, guest and vendor relations. Other duties as assigned.

Daily Responsibilities: (and are not limited to)

Preserve quality of Homeowner and Guest experience at Property

Scheduling Housekeeping, phone calls, computer projects

Assist on site General Manager as needed

Checking for arrivals and departures daily and updating Housekeeping report

Pre-arrival and ongoing Guest contact

Weekly inspection of high end Homes, Condos and Common Areas and preparing these for arrivals and checking after departure

Scheduling and following up on Maintenance requests

Concierge Duties

Delivering packages and performing a multiple errands and tasks

Picking up mail

Other duties as assigned

We re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you.