CRM Specialist

One of Aerotek's clients is looking for a Customer Resource Management specialist to join their team in Cambridge. The company, which operates in the consulting space, requires an individual that is comfortable with database administration. The company is seeking a full-time CRM Specialist to support the firm's marketing efforts. This includes conducting data cleanup and quality control, providing training and troubleshooting support to all users, helping to monitor the flow of information between the CRM
and other firm databases, and managing mailing lists.

Specific responsibilities include, but are not limited to:

• Working inter-departmentally to ensure consistency of data and adherence to best practices
• Managing user accounts and licenses and providing new user and on-going training
• Documenting CRM- and data-related policies and procedures and answering questions as they arise from staff
• Monitoring overall maintenance and accuracy of data in the firm's CRM and the flow of data between the CRM and other databases
• Staying current on CRM best practices in order to optimize database infrastructure to support efficient search and reporting capabilities based on the needs of the firm
• Overseeing and updating corporate structure of client records, including researching and verifying company mergers, name changes, and locations
• Understanding firm's practice group structure to compile and deliver client and prospects

Must Haves:

• Bachelor's degree
• At least 4 years of professional experience including 2 years of database administration
• Advanced knowledge of InterAction Web & Windows client or similar CRM database
• Strong attention to detail, particularly in performing high-speed data entry
• General knowledge of corporate structures and basic corporate research
• Ability to collaborate with cross-functional teams
• Commitment to maintaining confidentiality of client, firm, and personnel information
• Familiarity with professional services marketing a plus
• Ability to thrive in a fast-paced office environment handling multiple tasks and demands
• Must be able to exercise appropriate judgment and demonstrate appropriate and effective communication skills.
• Evening work as well as occasional travel may be required

This is an immediate need for our client and we are expecting the process to move quickly. If you are interested in this role, please reach out to me!

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.