Sales Client Service Associate

An amazing company in Woodinville is looking for an Sales Client Service Associate.

Primary Duties & Responsibilities:
* Enrich sales orders and generate purchase orders in Oracle EBS
* Direct day to day order processes, including timelines, quality, proof approvals, shipping and tracking
* Updating PO's, sending revised artwork and gaining client approval on changes
* Ensure orders are turned over to Post Production Associates within 1 business day of order going into production
* Communicate timely order status to the Account Manager, CSC and/or client
* Proactively manage order milestones and provide solutions to issues
* Inform Supervisor of any potential issues with orders and workload
* Complete Art Tickets, value-added services and other internal documents as requested by the Account Manager
* Partner with various departments within BDA to increase gross profit revenue, minimize cost of goods sold and ensure customer satisfaction while leveraging overall BDA spend.
* Identify and act on selling added value services (e.g., creative, fulfillment, printing)
* Provide outstanding customer service in handling issue resolution and customer escalations.
* Achieve individual performance metrics and measurements
* Maintain high levels of professionalism when interacting with BDA employees and clients
* Complete other job duties and projects as assigned

Secondary Duties:
* Working with and updating sales person to respond to customer needs
* Creating documents for sales proposals, correspondence and management reports
* Updating and maintaining orders through internal computer system.
* Sourcing products/Identifying & Researching Vendors
* Producing orders from start to finish to the satisfaction of the client
* Creating vendor relationships
* Negotiating prices to maximize profits
* Scheduling and following up on deliveries and shipments to ensure deadlines are met
* Work as a team with sales, creative services, garment services, accounting, warehouse, and ensure customer satisfaction
* Maintain exceptional attendance and punctuality
* Allow for flexibility and change within the growing department
* Able to handle multiple responsibilities. Able to prioritize effectively
* Maintain High levels of professionalism when interacting with coworkers as well as customers
* Exhibit high levels of customer service to ensure smooth operations and satisfies customers

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.