Dispatcher/Monitoring Specialist

Aerotek is looking for an overnight customer service representative who can work 7PM to 7AM Sunday through Tuesday or Thursday through Saturday.

-Answering inbound calls, providing customer service to all clients
-Performing data entry, working on the computer
- Using various computer systems, navigating through the computer
- Making outbound calls to follow up with clients ensuring customer satisfaction
- Learning the products and services to effectively communicate with internal and external employees and clients
- Documenting all account information, reviewing accounts, service plans, etc

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.