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Customer Care Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Saint Petersburg, Florida 33701 Saint Petersburg, Florida |
About this job
Customer Care Representative
Duties/Responsibilities:
- Employees will be responsible for answering in-coming phone calls supporting the end-user policy holders for customer support: updating contact information, bio information, billing information, beneficiary information, etc.
- Employees will average 30-40 phone calls per day (up to 45-50 phone calls per day for high performing employees)
- Average Handle Time for calls is around 6-8 minutes
- Responsible for updating the customer's information & needs within their databases
Start Date: November 1st, 2017 (Wednesday)
Shift: 9:00 AM - 6:00 PM, Monday-Friday. Some Saturday mornings will be required (every 2-3 weeks)
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.