2nd Shift Call Center Representative (Healthcare Exp Required) - Full-time / Part-time

Our client is seeking Customer Service advocates to make outbound calls to current health care members.

Shift: Monday-Friday 11 AM - 8 PM

This position involves outbound calls to current senior health care members to educate them and drive them to schedule doctor's appointments (i.e., yearly exams, etc.). 100% of the day will be making outbound calls.

We are seeking candidates with persuasion skills. Some of the members they are contacting may not be aware of the call or are initially unwilling to schedule an appointment.

They must be able to overcome objections and be able to communicate the value of scheduling these appointments. Training will be provided.

Once a member agrees to schedule an appointment, the CSR will need to conduct a conference call with the doctor's office to coordinate the appointment. Daily goals will include the number of appointments successfully scheduled.

Requirements:

• High School Diploma
• Candidates who have worked in a health care environment
• Bilingual is a plus
• 3 years of call center experience

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.