Lab Sales Assistant - Full-time / Part-time

The re-order specialist is expected to have in-depth knowledge of company products and programs as well as communicating effectively with team members within the sales and customer service departments. Re-order specialist will call designated sales representative's schedule of reorders each day then put orders in SAGE CRM.
* Call designated schedule each day for reorders.
* Meet and exceed customer's service expectations.
* Plan and prioritize reorder activities and customer contact toward achieving agreed business aims.
* Use customer contact activities tools and systems, and update relevant information held in these systems.
* Respond to and follow up sales inquiries using appropriate methods.
* Attend training and to develop relevant knowledge, techniques and skills.
* Put orders in SAGE CRM
* Verify and input all correct customer information into SAGE CRM.
* Input notes and communications to SAGE CRM.
* Assist customers in a timely and consistent manner.
* Meet daily call goal of 80 outbound calls.
* Provides timely and accurate information to incoming customer regarding order status and product questions.
* Set customer up with Lab confirmation services.
* Assist customer in finding and ordering associated products and or services.
* Assist customers in adjusting or replacing products when items are out of stock.
* Processes customer orders to established department policies and procedures.

Working schedule is M-F and hours are 8am - 5pm

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.