Restaurant Team Member

The primary responsibility of the Team Member is to delight all guests in a friendly, courteous, helpful, timely and professional manner. They work closely with other team members and the management team to ensure that each guest receives the highest quality products and service.

Their energy, speed, accuracy, efficiency, food safety and quality assurance of Choolaah products are essential to the company’s success. The Team Member is an effective part of Choolaah and maintains confidentiality, loyalty and other company standards.

Primary duties and responsibilities include, but are not limited to, the following:

• Listens to the guest needs intently and tailors service to their individual needs; Educates and helps guests make the right choice.
• Cooks, preps, cleans and cares for the guests.
• Operates their station with competency, accuracy, speed, cleanliness, sanitation and efficiency while maintaining excellent guest service standards and quality assurance.
• Properly takes and rings up orders and properly handles all cash transactions.
• Prepares and packages perfect meals exactly as ordered by each guest, working on several different orders simultaneously.
• Prepares catering orders according to guidelines.
• Cooperates with team members to ensure orders are delivered in a timely, efficient and accurate manner.
• Ensures stations are stocked, set up and ready.
• Maintains a neat, clean and organized work area and ensures kitchen, restrooms, dining room and patio are clean and safe.
• Works with other Choolaah team members as a team player.
• Understands and utilizes company policies & procedures as outlined in Orientation Checklist and Team Member Handbook.
• Completes daily and weekly cleaning duties as scheduled and follows opening, mid shift and closing checklists.
• Reports to work on time and dressed in the correct Choolaah uniform.
• Projects a positive attitude towards guests and fellow team members during their shift.
• Performs other tasks or duties required to successfully and efficiently operate the restaurant as directed by the Managing Partner or Shift Manager.

Required Skills

• Must demonstrate a desire to serve guests and possess great guest relations skills
• Ability to work positively in a fast-paced environment
• Ability to multitask
• Strive for excellence
• Excellent verbal communication and interpersonal skills, Self Esteem
• Ability to work effectively within a team
• Ability to be on your feet and alert for extended periods of time
• Ability to lift up to 35 lbs. as needed
• Continuous use of hands and arms
• Must be able to work legally

Required Experience

Job Location
Sterling, VA