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in Baltimore, MD

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Hours Full-time, Part-time
Location Baltimore, MD
Baltimore, Maryland

About this job

Come join one of the cities most unique dining venues. We are looking for a high volume manager with 3-5 years management experience in a full service restaurant or catering operation. You must manager with care, compassion and concern. We care about our culture, product and guest service in a fast paced
environment.

Essential Functions:

Customer Service:
  • Provide exceptional hospitality to guests and team mates.
  • Rotate as shift manager and ensure adherence to standards, supervision of staff, quality meal service and entertainment
  • Gather necessary information from other departments to ensure guest satisfaction (special requests, additional services, special timing, etc.)
  • Conduct pre-shift meetings and communicate to employees all necessary information regarding the cruise
  • Maintain highest standards of safety for customers and staff
  • Maintain highest standards of sanitation in accordance with local regulation and corporate guidelines
  • Develop and execute programs that improve the level of service and product quality
Leadership and Teamwork:
  • Lead by example; maintain highest level of professionalism, integrity, and strong work habits
  • Develop strong teamwork within the team
  • Assist in hiring, training, and development of all restaurant staff
  • Maintain good working relationships with other departments
  • #GHGD1