Service Advisor - Full-time / Part-time

Service Advisor

The Service Advisor is responsible for assisting customers, in person, on the phone or via on-line with their service needs. The ASM acts as the liaison between the customer and Balise technician, representing the store and service department in a professional manner. The ASM represents Balise through consistent service contact with the customer and technician.

Job Responsibilities:

• Delivering the highest level of customer service individually and in conjunction with other store team members.
• Maintains professional relationships with store team members
• Growing service business monthly
• Acts as a trusted member of the total store team
• Being a resource for management and other team members
• Attend service meetings, listen and learn and participate
• Understand that the business is built on customer satisfaction and commit to guaranteeing customer satisfaction is maintained at the highest level.
• Personal CSI scores meet or exceed the region average

Benefits Package:

• Paid vacations and holidays
• Health, dental, life and disability insurance
• 401(k) with company match
• Flexible spending accounts
• Employee discounts on service, parts and vehicles

Qualifications:

• Strong negotiation and communication skills
• Ability to work in a face-paced environment
• Detail Orientated
• Self-Motivation
• Driver’s license with a good driving record
• Flexibility in work schedule.