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in Stockbridge, MA
Dining Room Supervisor
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Stockbridge, MA Stockbridge, Massachusetts |
About this job
Position Summary:
The Dining Room Supervisor is responsible for the operations of the Dining Room by accomodating guest needs efficiently.
Accountabilities:
? Must be able to manage work flows during meal times and after in a fast paced environment.
? Must be able to delegate tasks among dining room servers effectively.
? Must communicate meal service needs to cook team and subordinate staff consistently and effectively in a calm and timely fashion.
? Confirm that all staff have arrived for their shift and follow up to adjust and or make calls to secure additional coverage.
? Manage servers' daily tasks during and after meals ensuring all tasks on check list are completed.
? Assist in organizing special group events, program needs and special guest needs.
? Assists and oversee evcauation, emergency and safety procedures in the Dining Room.
? Assist food service management team in addressing needs regarding maintenance, staffing, training as well as inventory and general problem solving.
? Communicates regularly with D&FS Leadership to address opportunities for improvement.
? Ensure all items listed on the special cleaning check list are complete.
Core Competencies:
? Possesses strong core ethics, integrity, and values consistent with Kripalu?s organizational principles.
? Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas.
? Demonstrates the knowledge and abilities necessary to perform required job elements to established standards.
? Learns and adapts quickly in new situations resulting in successful performance.
? Accepts responsibility for own actions.
? Embraces experiences as learning opportunities.
Essential Skills and Experience:
The Dining Room Supervisor is responsible for the operations of the Dining Room by accomodating guest needs efficiently.
Accountabilities:
? Must be able to manage work flows during meal times and after in a fast paced environment.
? Must be able to delegate tasks among dining room servers effectively.
? Must communicate meal service needs to cook team and subordinate staff consistently and effectively in a calm and timely fashion.
? Confirm that all staff have arrived for their shift and follow up to adjust and or make calls to secure additional coverage.
? Manage servers' daily tasks during and after meals ensuring all tasks on check list are completed.
? Assist in organizing special group events, program needs and special guest needs.
? Assists and oversee evcauation, emergency and safety procedures in the Dining Room.
? Assist food service management team in addressing needs regarding maintenance, staffing, training as well as inventory and general problem solving.
? Communicates regularly with D&FS Leadership to address opportunities for improvement.
? Ensure all items listed on the special cleaning check list are complete.
Core Competencies:
? Possesses strong core ethics, integrity, and values consistent with Kripalu?s organizational principles.
? Builds effective relationships, identifies internal and external customer expectations, sees issues from their point of view; offers practical, mutually beneficial recommendations, solutions and ideas.
? Demonstrates the knowledge and abilities necessary to perform required job elements to established standards.
? Learns and adapts quickly in new situations resulting in successful performance.
? Accepts responsibility for own actions.
? Embraces experiences as learning opportunities.
Essential Skills and Experience:
- High School Diploma or equivalent
- Prior Experience as a Supervisor
- Food Industry or Service experience a plus
- Proven team leader
- Ability to effectively communicate with staff and provide direction
- Knowledge of, or a willingness to learn, general food service operations and health codes
- Ability to manage conflict
- Demonstrated ability to work in a fast paced environment and stand for long periods of time and lift up to 50 pounds
- Positive and upbeat attitude a must
- Knowledge of natural foods.
- Knowledge of—or a willingness to learn—general food service operations and health codes.