Restaurant Server - Full-time / Part-time

Our Exciting Work Environment

Located on Rathbun Lake in south-central Iowa, Delaware North is a premier hospitality company celebrating over 100 years of growth and innovation.  Delaware North at Honey Creek Resort is nestled in a beautiful natural setting. Guest activities include golf, boating, fishing, our indoor water park, hiking and much more. Delaware North employs a number of year around associates to deliver an extraordinary experience to thousands of guests who visit Lake Rathbun each year.

 

The Opportunity

Do you enjoy multi-tasking in a fast-pace environment?  Delaware North at Honey Creek Resort is currently seeking hard working, energetic Servers for our restaurant.  As a Server, you will have the opportunity to take ownership of the dining experience for all guests who come in to the restaurant.

The ideal candidate will be flexible, friendly and possess the ability to work as a member of a team.  This position requires the ability to move from task to task.  Previous experience is desired.

This is a part-time position that can require 36-40 hours during the summer months.

You will earn money at a job you will love while working alongside and motivating great teammates.  That’s not all, we offer great benefits such as:

• Discounted employee room rates
• Discounted meals
• Referral bonuses up to $100 per referral hired
• Supportive and caring management team
• Unlimited growth potential with a global hospitality company
• And much more!

If you have previous experience in a front-of-house position, exceptional communication skills, attention to detail and ability to work in a fast paced environment, you have the potential for this unique opportunity.

Responsibilities

Serves food and beverage products in accordance with the Company’s alcohol policies, GuestPath Universal Service Standards and applicable Operational Standards. Exemplifies the 10 Universal Service Standards and provides excellent guest service as detailed in the GuestPath Service Standards.

 

Essential Functions:

• Exemplifies the 10 Universal Service Standards and provides excellent guest service as detailed in the GuestPath Service Standards.
• Aware of and promotes GreenPath and all associated initiatives.
• Greets and welcomes guests with a smile and positive attitude, suggesting specials and menu items
• Take food and beverage orders and promptly deliver the correct order, ensuring top quality product is being served.
• Take ownership of the dining experience for all tables in your section, solving problems that may occur and using suggestive selling techniques.
• Assist other servers and bussers as necessary to provide excellent guest service to all patrons of the restaurant.
• Server must have complete knowledge of all menus and service standards, including wine, beer, liquor, and cordials
• Complete knowledge of POS system, guest check procedures, collection of monies for full payment of checks, credit card operations
• Responsible for all opening and closing side-works and server paperwork and tip declarations according to IRS standards.
• Provide a safe work environment by following safety and security procedures.
• Build and manage positive relationships with all co-workers
• Self manage tip-outs to co-workers, building positive relationships and assist in training and reinforcement of attendants.
• May be required to work at least one shift per week as food runner.
• May be required to assist with banquets.
• Complete alcohol service training and obey all pertinent federal/company laws and regulations.
• Knowledge of all fire prevention and emergency policies and procedures. Utilizes protective equipment (when necessary)
• Reports accidents, injuries, property damage or loss to supervisor
• Provides for a safe work environment by following all safety and security policies and procedures

 

Non-essential Functions:

• May be required to bus tables during and at completion of shift.

 

Education & Experience:

• Minimum of 1-3 months previous experience in food & beverage service, or related guest service environment, required

 

Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Ability to work quickly and efficiently in a fast-paced environment
• Ability to work under pressure and handle multiple table assignments at one time
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

 

Physical Requirements:

• Ability to lift up to 35 pounds frequently and 40+ pounds occasionally
• Ability to stand or walk for entire length of shift; may include walking up and down stairs
• Good mobility to maneuver between tables to deliver food to customers.

 

Environmental Working Conditions:

• Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment

 

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.