Food & Beverage Supervisor - Full-time / Part-time

Wage: Will be based on prior experience 

Assists management with the efficient operation of the restaurant/club, in accordance with the Company’s Service Standards and applicable Operational Standards.

ESSENTIAL FUNCTIONS:
* Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
* Trains new and existing associates, under the direction of management
* Handles disciplinary matters and ensures quality employee performance
* Enforces and adheres to all unit and company alcohol service policies and procedures.
* Ensures quality, accuracy, and timely delivery of food and beverage orders
* Assists associates with service and/or billing issues
* Verifies proper set-up, service, and cleaning of assigned area throughout shift/event
* Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
* Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management.
* Performs opening and closing procedures
* Ensures that all equipment is set up properly and operating efficiently and accurately.
* Verifies all paperwork is complete and turned in at conclusion of shift/event
* Ensures all workstations, storerooms, bar, host stand, decks and dinning areas remain clean, sanitized, safe and sufficiently stocked.
* Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
* Completes daily point-of-sale reports as requested by management
* Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
* Performs other duties as assigned

NON-ESSENTIAL FUNCTIONS:
* Assists management with the daily cash procedures and operations
* Assists in the timely payment of product invoices.
* Assists in the ordering of bar product, rentals for events, and other products needed for the operation.
* Assists with catered events as directed.

KNOWLEDGE, SKILLS & ABILITIES:
* Ability to complete required pre-employment sanitation and alcohol service training
* Knowledgeable in the operation of a high volume sit-down restaurant with high service standards.
* Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names.
* Basic math skills; ability to accurately total guest checks, account for cash and inventory.
* Strong verbal and written communication skills – ability to communicate with staff and to prepare written reports
* Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.
* Highly motivated, ability to take initiative.
* Team-oriented; ability to work effectively with others
* Ability to work in fast-paced environment

PHYSICAL REQUIREMENTS:
* Ability to remain on feet for entire length of shift
* Constant standing, walking, bending, reaching and repetitive motions.
* Ability to maneuver between tables and around corners.
* Ability to lift, balance and move large food trays, weighing up to 35 lbs.
* Visual acuity and hearing sufficient to take orders and prepare bills.

ENVIRONMENTAL WORKING CONDITIONS:
* Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen.
* May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.

A TSA background check and drug screening will be conducted.

Delaware North is an Equal Opportunity Employer.