Buffet Server (Part Time)

Our Exciting Work Environment

Southland Park Gaming & Racing, owned and operated by Delaware North, features more than 1,900 video gaming machines, electronic blackjack tables, a poker room, live greyhound racing and simulcast wagering.  Southland Park is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Southland Park, guests have an array of options for dining and other entertainment, including the World Market Buffet, Bourbon Street Steakhouse, Sammy Hagar’s Red Rocker Bar and Grill and the Shine Blounge. 

 

The Opportunity

The Buffet Server serves food and beverage items to guests in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards. Must be able to obtain an Arkansas Racing License. Must be at least 18 years old.

 Essential Functions:

• Greets guests at table and supplies guests with menus if necessary
• Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders
• Serves alcohol beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.  
• Enters orders into point-of-sale system so that kitchen staff can prepare food.
• Picks up drinks and food when orders are ready and delivers orders to guests
• Observes and follows-up with guests to respond if they require additional service
• Prepares and delivers check to guests at table
• Accepts and processes payment or directs customer to cashier
• Performs opening, closing, and side work duties as assigned
• Performs other duties as assigned

 Non-essential Functions:

• Cleans table and prepares it for next guests
• Makes suggestions to management to improve service, or change menus
• Trains others on job duties and company procedures

 Education & Experience:

• Previous experience as a server, or similar guest service position strongly preferred.
• Previous experience with a point-of-sale system in service or hospitality environment preferred

 Knowledge, Skills & Abilities:

• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Ability to work quickly and efficiently in a fast-paced environment
• Ability to work under pressure and handle multiple table assignments at one time
• Possess basic knowledge of standard drink recipes and alcohol brand names.
• Ability to operate point-of-sale system to enter orders and prepare checks.
• Basic math skills; ability to accurately total guest checks and count change
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

 Physical Requirements:

• Ability to remain on feet for entire length of shift
• Constant standing, walking, bending, reaching and repetitive motions; may include walking up and down stairs.  
• Ability to maneuver between tables and around corners.
• Ability to lift, balance and move large food trays, weighing up to 35 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills.

  Environmental Working Conditions:

• Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment
• Noise level may be moderate to high during busy times

 

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.