Catering

Our Exciting Work Environment

Located in the heart of Tampa Bay,  Amalie Arena is Florida’s premier entertainment venue and home of the 2004 Stanley Cup Champion Tampa Bay Lightning and Five-Time Arena Football Champion Tampa Bay Storm. The Tampa Bay Lightning were recognized by ESPN The Magazine as the top professional sports franchise among all four major U.S. sports leagues in the 2016 ESPN Ultimate Standings.  With a variety of configurations, it’s an outstanding venue for concerts, conventions and family entertainment.

The Opportunity

Serves food and beverage products in banquet setting in accordance with the Company’s alcohol policies, Blue Ribbon Service Standards, and applicable Operational Standards. This is a non-tipped position.

ESSENTIAL FUNCTIONS:
• Sets up tables for function in accordance with banquet event order (BEO)
• Accurately transports food and beverages to guests in a timely manner
• Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures
• Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
• Notifies guests of food and beverage preparation techniques
• Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
• Replenishes food on buffet lines (if applicable)
• Maintains a safe and clean environment for guests and fellow associates
• Ensures proper stock of all product and supplies needed for service
• Breaks down event according to company procedures
• Performs other duties as assigned

NON-ESSENTIAL FUNCTIONS:
• May be required to bus tables during, and at completion of, event

EDUCATION & EXPERIENCE:
• Minimum of 6 months previous catering experience required.

KNOWLEDGE, SKILLS & ABILITIES:
• Excellent guest service skills; ability to adhere to Company’s Blue Ribbon Service Standards
• Ability to complete required pre-employment sanitation and alcohol service training
• Ability to work quickly and efficiently in a fast-paced environment
• Ability to work under pressure and handle multiple table assignments at one time
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

PHYSICAL REQUIREMENTS:
• Ability to lift up to 35 pounds for set-up, service and clean up of functions
• Ability to stand or walk for entire length of shift; may include walking up and down stairs
• Good mobility to maneuver between tables to deliver food to customers.
• Oversee parties inside as well as outside, regardless of weather conditions.

DNC Sportservice is an Equal Opportunity Employer EEO/M/F/V/D

 

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.