Hotel Room Attendant - Full-time / Part-time

A global leader in hospitality and food service, Delaware North Companies, Inc. is one of the largest privately held companies in North America. The company has a strong reputation in its industries – hospitality, food service, travel and tourism, retail, gaming and entertainment- with more than 100 locations in the United States, Canada, Australia, New Zealand and England. Visit .

ESSENTIAL JOB FUNCTIONS:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Stocks maid cart with linen, terry and amenities
• Removes trash and debris from rooms
• Cleans tubs, toilets and floors
• Wipes down vanities and clean mirrors
• Sanitizes restrooms and sprays air freshener in bedroom areas
• Strips beds and removes terry and linens from room
• Makes bed and straighten furniture
• Dusts furniture and TV’s
• Checks light bulbs and replaces burnt out ones
• Programs clock radios and TV’s when necessary
• Helps in laundry and housekeeping department when necessary
• Vacuums carpets and hallways
• Mixes cleaning chemical
• Places valet laundry bag and dry-cleaning slips in room
• Turns in lost and found items to manager
• Writes work orders for maintenance items in need of repair
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Will be able to work varied shifts – i.e. days, nights, weekends, holidays
• Knowledge of all promotions and events.
• All other duties as assigned.

QUALIFICATIONS:

• Excellent customer service skills
• High School graduate or equivalent
• Excellent written and verbal communication skills
• Strong administrative, organizational and decision making abilities
• Ability to lead, influence others and coach for success

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations
•  Able to be confined to a small area for a long period of time