Bell Person - Full-time / Part-time

Our Exciting Work Environment

The Gideon Putnam is a historic destination located within Saratoga Spa State Park. Delaware North manages the hotel and dining services, as well as the famous Roosevelt Baths & Spa. 

The hotel boasts 124 rooms and 22 suites, all with views of park as well as 12,000-square feet of event space and a casual, on-site restaurant and bar, Putnam’s, serving creative cuisine inspired by the City of Saratoga Springs. 

This upstate New York destination combines more than 75 years of historic character with exceptional service and modern facilities.

 

The Opportunity

Deliver excellent guest service while assisting guests with their check-in process and luggage service.

Responsibilities

• Greet guests upon arrival
• Offer assistance to every guest entering hotel with luggage
• Monitor bellman carts for safety and availability
• Upon request, label and store guest luggage in designated area for pick-up
• Coordinates with front desk for transfers or assistance with room departure
• Coordinates with housekeeping/maintenance for availability and readiness of rooms
• Answers guest questions regarding facility and surrounding area
• Drive hotel van, often frequently, to several locations
• Acts as a sales member for promotion of internal events, dining, packages, and Spa
• Must promote hotel in a positive manner, including highest level of professionalism and appearance
• Completes assigned check lists and projects for scheduled shift
• Retrieval and return of guest bicycle rental in accordance with policy
• Assist with other duties as assigned

Qualifications

• Excellent guest service skills; very attentive and detail oriented
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
• Effective communication skills; ability to communicate with guests and co-workers
• Valid driver’s license and safe driving record

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.