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in Hickory, NC
IT Support Specialist
•30 days ago
Hours | Full-time |
---|---|
Location | Hickory, NC Hickory, North Carolina |
About this job
IT Support Specialist
Position Summary Information
Minimum Qualifications
• Associate degree in an IT related field
• Proven experience as an IT Support Specialist, Coordinator
or similar role
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time management skills
• In depth understanding of diverse computer systems,
networks and applications
• Great attention to detail
• Experience in network management and/or help desk
support is appreciated
• Certification in an IT related discipline is appreciated
License/Certification Required
• Associate degree in an IT related field
• Certification in an IT related discipline is appreciated
Essential Job Functions
We are looking for a skilled IT Support Specialist who will maintain our information technology systems and networks. This person will perform both technical and administrative tasks to ensure functionality and efficient computer,
audio-video and telecom systems. The IT Support Specialist is responsible for keeping the NCCET facility functional with quick response times to situations that arise for staff, faculty, students and guests.
Essential duties Include, but are not limited to, the following:
• Install and configure software and hardware
• Set up workstations with computers and necessary
peripheral devices
• Check computer hardware to ensure functionality
• Monitor system and network performance
• Ensure security and privacy of networks and computer
systems
• Perform troubleshooting to diagnose and resolve problems
(repair or replace parts, debugging, etc.)
• Organize and schedule upgrades and maintenance without
deterring others from completing their work
• Maintain licenses and upgrade schedules
• Provide technical support and training for systems,
networks, software and computer equipment
• Maintain records/logs of repairs and fixes and a complete
maintenance schedule for all facility equipment
• Research and provide advice on the most suitable IT choices
for facility operations
• Provide IT and staff support to students, faculty, presenters
and groups utilizing the facility
• Secure the facility after evening classes and programs
• Act as a link between end users and higher level support
• Other duties as assigned
Preferred Qualifications
• Associate degree in an IT related field
• Certification in an IT related discipline is appreciated
Type of Position
Temporary Part Time
Work Schedule/Hours
20 Hours per week (more if needed for special events).
Number of Hours Per Week
20
Number of Months Per Year
11
Physical Demands of Position
Ability to lift 50 lbs., with or without reasonable
accommodation.
Hiring Range
$22.50
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Closing Date
Open Until Filled
Yes
Applicant Pool Preference
External (Post on the Web)
Special Instructions to Applicants
This position is in Hickory, NC. The position is for 11 months, January through November.
Please attach required documents. Cover letter, resume,
letter of recommendation, and provide a minimum of 3
professional references on the application.
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex,
gender identity and expression, political affiliation, age,
disability, veteran status, genetic information or sexual
orientation.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for
employment will be required before the hiring process can be completed.
APPLY TODAY!
CarolinaJobsNetwork. , Location: Hickory, NC - 28601