Area Operations Manager

Success is always in style at TJX! Continue to explore career opportunities at TJX, a Fortune 100 company and the leading off-price apparel and home fashions retailer in the U.S. and worldwide. At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support you by making TJX a terrific place to work. We are committed to leveraging the differences among our Associates, and believe that the diverse skills, experiences and background that you bring into the organization will help us continue to succeed.

TJX is the leading off-price retailer of apparel and home fashions in the world. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the U.S.; Winners, HomeSense and Marshalls in Canada; TK Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands and Australia and tkmaxx.com in the U.K., as well as HomeSense in the U.K. and Ireland. In 2016, we had over $33 billion in sales, more than 3,800 stores, and 235,000 Associates. As a retailer committed to growth, success is always in style at TJX!

Are you ready to take your Distribution Center operations experience to the next level? Our Area Ops Managers are responsible for managing production volume for a group of departments within a well-organized, safe environment while maintaining quality and service standards in the most cost efficient manner. For maximum efficiency, no less than 80% of the shift is spent on the Distribution Center floor with your team of Supervisors to help ensurie compliance, SCAN and management standards, and address opportunities and providie feedback and redirection when needed.

Responsibilities:

• Ensure volume and productivity goals by area are met or exceeded.
• Manage a safe workplace by advocating safety training and accident preparedness; lead the facility in safe and efficient operation of all equipment.
• Perform analysis and makes staffing adjustments to match the work flow.
• Ensure adherence to proper work methods and best practices.
• Seek consistent improvements throughout the building and alleviate operational bottlenecks.
• Ensure performance plans are set, maintained and continuously improved Human Resources Management.
• Actively develop Supervisors and Staff while coaching and counseling with integrity.
• Inspire your team with challenging assignments and coaching to facilitate individual growth and development.
• Foster a collaborative environment in which diverse backgrounds are respected and valued.
• Reinforce positive work environment and company culture.
• Establish and maintain effective relationship with your peers, team, and senior managers in order to communicate effectively.
• Collaborate across departments and strategically implement solutions.
• Mediates conflict resolution.

Requirements:

• Previous experience managing diverse teams of 100+ associates and 4+ salaried/exempt Supervisors.
• Minimum 4+ years of direct supervisory experience.
• 4 year degree in Business, Logistics or Industrial Engineering preferred but not required.
• Ability to communicate clearly and effectively in all situations with strong interpersonal skills.
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders.
• Strong reasoning, analytical, and problem solving skills.
• Ability to interpret and understand policies and procedures and relate them to others.
• Strong technical skills including, word, excel and WMS experience.
• Must be available to support multiple shifts.

What's In It For You?

At TJX, you'll not only enjoy working for an industry leader, but we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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Nearest Major Market: Woburn
Nearest Secondary Market: Boston
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