Direct Install Technician

QUALIFICATIONS NEEDED

• At least two years of customer service experience
• Mechanical aptitude
• Must be self-motivated, organized and have an ability to prioritize workload
• Must be flexible to handle a wide work variety and work at a fast pace
• Ability to use tablet and computer
• Data entry skills in entering product information in tracking systems/databases
• Ability to communicate effectively, both verbally and in writing with customers, clients, and employees
• Valid driver's license and reliable transportation
• Willingness to travel locally 25% or more of the time, limited overnights as requested on a voluntary basis in advance
• Associates degree or HVAC cert preferred. Skilled Trade school degree combined with demonstrated experience in the electric/gas utility field IS VERY MUCH PREFERRED
• At least 1-2 years of experience in the electric or Mechanical or natural gas utility industry, facilities management, HVAC install or sales, commercial and industrial lighting, or conservation and energy management preferred
• Previous energy efficiency and/or energy install experience preferred

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• The employee is frequently required to stand, walk, kneel, crouch, and/or crawl
• Ability to lift up to 50 pounds
• Noise level is typically moderate
• May occasionally be exposed to wet and/or humid conditions; extreme cold; extreme heat (working outside). In these circumstances, the employee will be required to comply with the prevailing safety training in place according to the individual customer requirements

ABOUT THE POSITION

Shift: 1st
Hours: 40-45 hours weekly
Schedule: Monday- Friday 7:30 am-5:30 PM (lunch 60 minutes)

Overtime: Average less than 5 hours; additional overtime will be based on work completed.

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

This position is responsible for providing our services directly to small business tenants, building owners and other utility customers. You will provide expert advice and coordination for our programs while recommending specific modifications to electric and/or gas systems through exemplary customer service; you will also convince prospective clients of the improved efficiency that our services will bring. This role combines field work with office time (typically 4.5 field days to .5 office days per week). You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Essential Duties and Responsibilities
-Promote the energy efficiency program to customers through the completion of scheduled energy assessments (some cold walk ins to local clients near pre-set appointments)
-Work with building owners and property managers to install Energy efficient products (Thermostats, Light Bulbs, Aerators)
-Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers
-Identify and provide documentation of on-site opportunities for installing energy efficiency products
-Advise elements of energy consuming equipment- i.e., lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
-Enter data into spreadsheets and databases of energy savings products that were installed and to collaborating with Energy Engineers as required for new tasks
-Maintain professional appearance appropriate for a representative of our organization and the utility
-Build quick rapport with customers. Quickly initiate conversations with customers on site regarding energy usage at the facility
-When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
-Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
-All other duties as assigned
-Perform direct installation of faucet aerators and LED lamps and other direct install measures in qualified customer facilities

Performance Expectations

Will be evaluated on how well they:
- Follow Directions and Communicate
- Work with Teammates
- Volume of Client Calls made in a day
- Ability to do Cold Walks
- Document Product Installed in Database
- Reporting Time Cards

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.