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Bilingual Customer Service Representative
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Kernersville, NC Kernersville, North Carolina |
About this job
A Kernersville company is looking for a well-organized and friendly and bilingual Customer Service Representative to work as a front line point of contact for the customers.
Saturday work is required, and the employee can expect to receive overtime and work about 43-45 hours a week.
The employee will be responsible for communicating with customers predominantly over the phone and in person.
Required Skills
- Bilingual is preferred, but not required.
- Microsoft Office Suite is experience.
- Customer service experience in manufacturing or distribution is preferred.
- Three to five years of experience in Customer Service.
- Great people skills over the phone
- Comfortable communicating with customers on a daily basis, with a consistently positive manner, attitude and tone
- Sense of urgency and consistent follow-up
- Good analytical and problem-solving skills
- Able to handle a variety of tasks and work at a rapid pace
Hours
Monday - Friday, 8 AM-5 PM.
Saturday - 10 a.m.-1 p.m. three out of four times (works three Saturdays and then gets the fourth off)
Occasional weekend and evening work may be required.
Pay
The pay is $12-$13/hr., depending on experience.
Job Type: Full-time
Salary: $12.00 /hour