SR SOFTWARE ENGINEER - Store Software Reliability Engineering

POSITION PURPOSE
The Sr. Software Engineer is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users love. The engineering process is highly collaborative. Sr. Software Engineers are expected to pair on a daily basis as they work through user stories and support products as they evolve. In addition, Sr. Software Engineers may be involved in product configuration, performance tuning and testing as well as production monitoring.
As a Sr. Software Engineer, you will be able to operate independently, though typically will work as part of a team with varying skillsets to create, support, and deploy production applications.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
70% - Delivery & Execution:
Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
Writes custom code or scripts to do 'destructive testing' to ensure adequate resiliency in production
Configures commercial off the shelf solutions to align with evolving business needs
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

20% - Support & Enablement:
Fields questions from other product teams or support teams
Monitors tools and participates in conversations to encourage collaboration across product teams
Provides application support for software running in production
Proactively monitors production Service Level Objectives for products
Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing

10% - Learning:
Participates in learning activities around modern software design and development core practices (communities of practice)
Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

NATURE AND SCOPE
Typically reports to the Software Engineer Manager or Sr. Manager.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Additional Minimum Qualifications:
Must be legally permitted to work in the United States
Experience in an object oriented programming language (preferably Java)

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 1 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:

Proficient in production monitoring concepts and implementation including synthetic, real user, application performance, system, log, time-series, and dashboarding. Includes tools like appdynamics, dynatrace, newrelic, splunk, grafana, ELK, etc
Proficient in production systems design including High Availability, Disaster Recovery, Performance, Efficiency, and Security
Proficient in a modern scripting language (preferably python)· Proficient in establishing service level objectives, implementing monitoring and alerting, and building application resilience.
Proficient in modern automation and deployment methods such as canary deployments and launch readiness preparation.
Proficient in a modern infrastructure automation toolkit such as Puppet or Chef
Proficient in a Linux or Unix based environment
Deep understanding of modern microservice based architectures and operations
Experience in destructive testing methodologies and tools such as chaos monkey
Experience in CI/CD automation
Experience in a version control systems such as Git or SVN
Experience in a cloud computing platform and the associated automation patterns it provides
Experience in defensive coding practices and patterns for high-availability
Exposure to a modern objected oriented programming language (preferably Java)

Knowledge, Skills, Abilities and Competencies:Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Drives Results: Consistently achieving results, even under tough circumstances
Global Perspective: Taking a broad view when approaching issues; using a global lens
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people