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Hours Full-time, Part-time
Location Oklahoma City, OK
Oklahoma City, Oklahoma

About this job

Req ID: 99661

BASIC PURPOSE: Focus on optimizing the Legal Department’s internal processes, technology and tools to ensure efficiency and quality in the delivery of legal services and the operation of the Legal Department and administer the Legal Department’s matter management and e-billing system.

 

MAJOR RESPONSIBILITIES:

  • Research, define, implement and drive strategic and operational initiatives around departmental processes and technology systems
  • Document current state processes, elicit requirements and perform gap analysis to identify and evaluate process and technology solutions to be implemented
  • Identify, track and report on key operational and substantive metrics for the Legal Department, in coordination with General Counsel and IT, as requested
  • Oversee and administer the department matter management and e-billing system (“Legal Tracker”), including but not limited to, setting up new vendors and law firms, researching and inputting timekeeper rate information and discounts, creating new matters and approval routes, auditing matters and other information, and reviewing and reconciling invoices to ensure accurate and timely payment
  • Stay current on Legal Tracker functionality, features and updates; train outside counsel, Legal Department employees and business clients in its operation and day-to-day use
  • Act as the primary liaison for outside counsel in regard to the operation of and troubleshooting for Legal Tracker
  • Provide guidance on technology and systems in partnership with administrators of Legal Department systems, IT and others, as necessary, to improve team efficiency and effectiveness
  • Support rollout of and training on new systems and programs designed to improve team efficiency, effectiveness and development
  • Undertake to understand on technical and functional levels, all Legal Department technological resources and systems
    • Prepare reports and materials for use by legal team members and others, including but not limited to audit and other reports analyzing data within various Legal Department systems, as requested
    • Assist in drafting and administering processes and procedures associated with Legal Department systems and programs
    • Uphold the highest standards of confidentiality and discretion as to departmental and Company dealings, information and projects
  • Other projects and tasks as assigned

 

EDUCATION AND EXPERIENCE:

  • Education: Bachelor’s Degree or equivalent practical experience.
  • Experience: Minimum of 2 years’ experience in areas of (i) business process analysis; and (ii) operations, project or program management or technological systems administration; prior experience developing and implementing tools and programs to improve efficiencies, effectiveness and/or quality of services; experience with requirements elicitation, validation and documentation,  process modeling, value stream mapping or other experience diagramming processes and solutions; experience with solution assessments and feasibility studies or experience using an electronic billing and matter management solution in legal department or law firm setting preferred.

     

    SKILLS AND PHYSICAL DEMANDS:

  • Skills: Proficient in Microsoft Word, Excel and PowerPoint and ability to learn new software applications and programs; proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions; ability to gather and analyze data from diverse sources and consolidate into actionable and reportable metrics; ability to type efficiently and accurately; ability to communicate effectively (orally and in writing) with diverse individuals and to consistently act in a professional and respectful manner; comfort working independently and handling multiple responsibilities simultaneously with multiple interruptions and shifting priorities throughout the workday while still meeting deadlines; excellent organizational ability and detail-oriented; and sufficient arithmetic skills to perform routine accounting and mathematical computations.

     

  • Typical Physical Demands:
    • Requires prolonged stationary positions, and some positioning of self to access under desk storage or low

            filing drawers.

    • Occasional moving of equipment and/or files up to 50 pounds.
    • Constant operation of office equipment, e.g. computer keyboard, copy machine, printer, and calculator.
    • Ability to perceive sound at normal speaking levels with or without correction, and visual acuity to perform     activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
    • Occasional evening/or weekend work.
    • Possible infrequent overnight travel.
    • Requires a valid Oklahoma Driver’s License, vehicle insurance and access to transportation.

Job Function(s): Legal

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger 'Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more.