Bell Attendant

Our Exciting Work Environment

Tenaya Lodge at Yosemite is a Four Diamond rated, LEED-certified and luxurious full-service resort located minutes from Yosemite National Park’s south entrance and approximately 40 minutes from the iconic Yosemite Valley Floor.

As an upscale, all-season destination, Tenaya is positioned to appeal to a diverse and discerning traveler base. Its own onsite offerings, ranging from mountain biking and ice skating to spa treatments and fine dining, support its successful “roughing it minus the rough part” philosophy and campaigns.

Tenaya Lodge is located an hour outside of Fresno, CA and 20 minutes from the charming mountain community of Oakhurst, CA.   

The Opportunity

POSITION SUMMARY

Welcome and accommodate guests and staff in an effective and courteous manner. Provides guest services including but not limited to timely delivery and pickup of guest’s luggage to and from rooms. Provides guest services at the hotel so each staff member and guest experiences a positive impression of the facility. Parks and retrieves guest’s vehicles. Works in conjunction with all guest service employees. Works with any hotel guests who require or request hospitality services.   

ESSENTIAL FUNCTIONS 

• Create special experiences one guest at a time.
• Follow all Delaware North Parks and Resorts Environmental GreenPath, GuestPath, OSS, SERV, Code of Conduct, Core Values, Policies and Procedures. 
• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. 
• Greet incoming guests and escort them to their rooms. 
• Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest. 
• Explain the operation of room features, such as locks, ventilation systems, and televisions. 
• Pick up and return items for laundry and valet service. 
• Lifting and carrying luggage weighing 50 or more pounds. 
• Park and retrieve guest’s vehicles.   

POSITION QUALIFICATIONS 

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Energetic - Ability to work at a sustained pace and produce quality work. 
• Decision Making - Ability to make critical decisions while following company procedures. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Detail Oriented - Ability to pay attention to the minute details of a project or task. 
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.   

 

SKILLS & ABILITIES 

Education:           High School Graduate or General Education Degree (GED): Required

Experience:         No prior experience necessary

Certifications &

Licenses:              Must have a valid California Driver’s License   

 

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.