Retail Coordinator - Part-time

JOB SUMMARY Primary responsibilities include customer service and merchandising of the Encore Thrift Store, receipting and processing of donations that come into the store, selecting and marketing appropriate items for sale as needed\directed within the store. Other duties related to thrift store success will be expected as well, including duties associated with:  community outreach, administrative duties, online sales and assisting with work groups, M25 Volunteers and supervision of work skills participants. RESPONSIBILITIES The Retail Coordinator provides support in the following areas: Donation Receipt and ProcessingDiscern quality of potential donated itemsReceive donations and ensure that there is effective communication with donors (ie:  about promotions, in-kind receipts, and thank you's)In-Kind completion, valuation and reportingProvide training and supervision to volunteers and work skills participants as it relates to donation receipt and processingProvide training to volunteers and work skills participants as it relates to sorting and displaying items o    Maintain a clean, safe and friendly environment for customers, volunteers and employees. Maintaining knowledge of market prices for donated items o    Carry-out a strategy to expand corporate donor relationships for a variety of in-kind goods, supporting our retail sales Production & WarehouseCommunicate and cooperate with the Production & Warehouse Coordinator, as well as the Retail Manager, in scheduling and receiving donation pick-upsCommunicate and cooperate with the Production & Warehouse Coordinator, as well as the Retail Manager, in the securing of materials for store operations (e.g. pallets, baling wire, boxes, etc...)Bale unusable clothing itemsProvide support for all recycling effortsProvide support within donation intake and merchandising of items as neededProvide support to all backroom processes         Customer ServiceProcessing customer purchases (cash, credit & debit)Balancing daily receipts with revenues receivedAnswer phones providing information and referralsEnsure that voucher recipients have a pleasant and uplifting experienceSupport a profitable and efficient operation within the retail areasProvide oversight related to the cleanliness and organization of the retail spaces within the store.  Communicating areas which need attention to team members and supporting cleanliness and organization personallyDevelop and rotate visually appealing displays to draw attention and to increase sales o    Work in a spirit of cooperation and mutual assistance with all other staff members of Hope Ministries and its subsidiaries. o    Participate in the spiritual growth and Christian instruction of those whom Hope Ministries serves. This can include (but is not restricted to) personal mentoring, the sharing of Scripture and Biblical encouragement, and praying with program participants. This may be in a structured setting (i.e., a classroom or chapel), or unstructured, with individual clients as the need arises. o    Other duties as assigned by the Retail Manager. QUALIFICATIONSSpiritual Qualifications:  Must have a lifestyle that demonstrates moral and ethical adherence to the teachings of the Bible and an expressed desire to minister to those who are poor, needy and homeless.          Knowledge/Skills/Abilities:  One to three years of experience in retail preferred. The ability to lift and/or maneuver heavy boxes, bags, furniture and other material donations.  Good public relations skills with all constituents.  Previous marketing and/or sales experience preferred.Specific Skills: Ability to stay organized – multi-tasking – flexible – outgoing, friendly personality – detail oriented – self-starter – effective written and verbal communication – able to lift 40-50 lbs – ability to operate Microsoft Office programs including Word, Excel and Publisher also Outlook and Internet capability.  The Des Moines Register. Keywords: Retail Coordinator, Location: Pleasant Hill, IA - 50327