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Hours Full-time, Part-time
Location Arvin, CA
Arvin, California

About this job

PURPOSE & IMPACT ON ORGANIZATION:

Contribute to meeting or exceeding store sales and profit targets by:

* Passionately inspiring consumer loyalty to the brand

* Diligently executing store operations, with a special focus on selected functional areas

* Providing support and feedback to Retail Professionals and store management

KEY RESPONSIBILITIES:

* Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them

* Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success

* Be a role model for customer service and meeting or exceeding customers' expectations

* Be role model for cashier operations and completing sales transactions quickly and accurately while adhering to cash protection procedures

* Be a resource for Retail Professionals in dealing with complex customer service situations

* Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

* Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers

* Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)

* Adhere to all established policies and procedures

* Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.

* Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor

* Complete cash register transactions quickly and accurately

* Minimize loss in the stockroom, the sales floor and the cash wrap

* Perform all store operations in a safe, effective and efficient manner

* Collaborate productively and respectfully with team members

* Make yourself available to support other team members when needed

* Complete all applicable training programs and effectively apply the learning on the job

* Seek coaching and learning opportunities to continually improve your performance

* Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty and to follow retail policies and procedures.

KEY RELATIONSHIPS:

* Customers

* Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

* Advanced Retail Professional Competencies

* Proficient in all Cash Handling BPs and Store Security Audit

* Skilled in operating personal computers, POS systems, and various software packages including MS office

MINIMUM QUALIFICATIONS:

* Minimum 6 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding

* Basic numeracy and literacy and advanced verbal communication skills

* Must be 18 years and older

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https://www.uscis.gov/e-verify