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Field Service Technician
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 2844 Stelzer Road Columbus, Ohio |
About this job
Technical services is essentially a shared services division that provides support for both Contractor and the Industrial Solutions divisions to ensure we have satisfied customers. Technical Services has several different components, such as:
Runs a workshop area for maintaining rental equipment, servicing and upgrading customer equipment, assembling custom equipment that the company sells, etc.
In-Field service of customer equipment/company rental equipment
Site Management for installation and commissioning of blast/paint booths
Field training for customers on blast/paint equipment operation, processes, efficiencies
Field consulting for customers on how to increase production
The Mission of this role
The overall mission of this role is to effectively and efficiently support the Contractor and Industrial Solutions with a high level of technical aptitude.
Points of responsibility include:
Support the installation and commissioning of projects on site.
Must take personal ownership for customer satisfaction.
Perform troubleshooting and root cause analysis in response to customer's shop and field service needs.
Execute preventative and corrective maintenance on customer and companies rental equipment.
Support Project Manager with data collection and metrics of installation.
Support Technical Services Shop Leader by completing work orders in assigned time and with a high level of accuracy.
Support continuous development and cost reduction efforts by providing feedback and lessons learned.
Communicate effectively and professionally with external and internal customers both during the project planning and on site phases of the project.
Manage change order process on site and work with Project Management to ensure proper billing.
Help to develop Field Service and Site Management processes.
#LI-JE1
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Runs a workshop area for maintaining rental equipment, servicing and upgrading customer equipment, assembling custom equipment that the company sells, etc.
In-Field service of customer equipment/company rental equipment
Site Management for installation and commissioning of blast/paint booths
Field training for customers on blast/paint equipment operation, processes, efficiencies
Field consulting for customers on how to increase production
The Mission of this role
The overall mission of this role is to effectively and efficiently support the Contractor and Industrial Solutions with a high level of technical aptitude.
Points of responsibility include:
Support the installation and commissioning of projects on site.
Must take personal ownership for customer satisfaction.
Perform troubleshooting and root cause analysis in response to customer's shop and field service needs.
Execute preventative and corrective maintenance on customer and companies rental equipment.
Support Project Manager with data collection and metrics of installation.
Support Technical Services Shop Leader by completing work orders in assigned time and with a high level of accuracy.
Support continuous development and cost reduction efforts by providing feedback and lessons learned.
Communicate effectively and professionally with external and internal customers both during the project planning and on site phases of the project.
Manage change order process on site and work with Project Management to ensure proper billing.
Help to develop Field Service and Site Management processes.
#LI-JE1
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements