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Hours Full-time, Part-time
Location Milwaukee, WI
Milwaukee, Wisconsin

About this job

 

  • We have 2 openings for a full-time SUPERVISOR, DINING ON-CALL position.
  • Location: Columbia St. Mary's - 2301 N. Lake Dr, Milwaukee, WI  53211. Note: online applications accepted only.
  • Schedule: 5 (8-hr) days a week; weekends and some holidays.
  • Requirement: Prior healthcare food service experience is a plus!

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

TouchPoint Support Services, a member of Compass Group, is dedicated to providing hospitality services in the healthcare & senior living markets. We provide our customers with food & nutrition services, environmental services, patient transportation, laundry & linen processing, and valet parking. All of the associates in our organization are bonded together by a commitment to provide our patients, residents, guests, and customers with the very best hospitality experience by serving the needs of others through our brand promise, compassion at every point of human contact.

 

 

Full time associates at TouchPoint are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

 

 

 

Summary: Responsible for coordinating patient meal service; e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs for ‘Dining on Call’ Program. Ensures employees are adequately trained and units are properly staffed to provide service.
Essential Functions and Responsibilities:
  • Responsible for Nutrition Operators, Workstation and Wait Staff Associates
  • Oversees systems and processes to ensure that the strategic and operational objectives of the Dining on Call service are accomplished.
  • Assists in the selection and orientation of employees and oversees training of Dining on Call staff.
  • Works with Nutrition Operators to ensure alternatives to menu as allowed on prescribed diet in accordance with food allergies or sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis.
  • Responsive to patient’s needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Oversees development and implementation of action plan within ‘Dining on Call’ service, as appropriate.
  • Coordinates and oversees daily and weekly activities/tasks performed by Dining on Call staff.
  • Develops and posts employees schedules according to department’s policy.
  • Updates and communicates job flows changes of Dining on Call positions, as applicable.
  • Interacts with Nursing to ensure patients’ diet prescriptions are accurate, and patient’s food needs are met.
  • Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
  • Submits all required documentation, reports, and logs in a timely, professional and complete manner.
  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
  • Complies with regulatory agency standards, including federal, state, and JCAHO.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
  • Performs other duties as assigned.

     

    About Compass Group: Achieving leadership in the foodservice industry
     

    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

     



    Req ID: 124819