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in Richmond, VA
Export Customer Service Representative - Full-time / Part-time
Hours | Full-time, Part-time |
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Location | Richmond, VA Richmond, Virginia |
About this job
Aerotek is hiring Customer Service Representatives for a transportation company located in North Chesterfield, VA.
This individual will be is integral in the handling of bookings, container traces, departure times and cargo diversions as well as any other customer problem or issue that may arise. They will work cooperatively with sales staff and field offices to resolve customer issues and will also be dealing with shipments going out of the country, internal and external communication involved. The position will also high call and email volume.
Location: North Chesterfield, VA
Shifts: Monday - Friday, 9:00am - 6:00pm OR 11:00am - 8:00pm
Qualifications:
- Previous experience within a non-scripted call center environment
- Experience within the logistics/transportation industry preferred
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1. Must have 2-5 years of recent call center experience within a customer service department handling 80+ inbound calls a day
2. Must be able to multi-task, hopping from phone call to Outlook frequently
3. Must have good job tenure within the past 10 years, no more than 4 jobs
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.