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Immediate Hiring for Customer service Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Boys Town, Nebraska 68154 Boys Town, Nebraska |
About this job
Job description:
This is an inbound call center where members are calling with pharmacy benefits questions and concerns regarding their insurance.
Responsibilities:
- Candidate is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Responsible for determining the clients issue, offer possible solutions or providing follow-up as needed.
Qualifications:
Healthcare experience is must
High school diploma or GED completed
1 year of recent call center experience
Typing skills!
Strong listening and communication skills
Aerotek is acting as an Employment Agency in relation to this vacancy.
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