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in Reading, PA
Collections Specialist - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Reading, Pennsylvania 19602 Reading, Pennsylvania |
About this job
Job Description:
- Make collection calls and generate customer statements / delinquency notices
- Provide customer service regarding collection issues, process customer refunds, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts
- Customer calls, resolve customer disputes, and process payments
- Accountable for reducing delinquency for assigned accounts.
- Obtain credit reports and establish new customers credit limits.
- Maintain credit holds on customer accounts within ERP system
- Process credit card payments.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Prepare monthly reporting of aged receivable portfolio.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with customers, operations, and sales.
- Perform other assigned tasks and duties necessary to support the Company goals.
Qualifications:
- High School Diploma or GED required; Associates or Bachelors degree in accounting or finance preferred
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.