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in Kansas City, MO

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Hours Full-time, Part-time
Location Kansas City, Missouri 64121
Kansas City, Missouri

About this job

Aerotek is currently seeking Collections Representatives and Credit Specialist for clients in the Kansas City Metropolitan Area. Great opportunities offering competitive compensation, bonuses and incentives, and growth and advancement!

Job Description:

  • The Collections Representative contacts delinquent accounts by telephone or in writing and requests payment to bring the account current.
  • The Representative also negotiates and establishes alternative payment plans or other process for payment of delinquent accounts.
  • Additionally, the Representative follows up with customers on established payment plans and documents collection activities and may recommend charge-off as a bad debt.
  • Contacts assigned accounts within collections portfolio for payment on delinquent funds. This includes negotiation of payment arrangements, and follow-up on established payment plans. The negotiation process will include occasional dispute resolution, which will require cooperation with the Sales, Claims, and Billing Resolution teams.
  • Handles incoming calls from customers and sales representatives with questions about their inactive account, past due, invoices, current credit line and available credit.
  • Prepares paperwork for accounts recommended for bad debt write off.
  • Processes credit card payments and check by phone payment options.
  • Corrects the misapplied payments on accounts that have minimal payments misapplied.
  • Negotiates settlements with customers on disputed balances that are acceptable for both parties.

Qualifications

  • 1+ year of collections experience
  • B2B collections a plus
  • Ability to use multiple computer systems




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.