Customer Service Rep! - Full-time / Part-time

Currently hiring customer service representatives for a cell phone company!

Job Description:

• Taking approximately 50 inbound phone calls a day
• Each employee utilizes one computer screen and proprietary software program.
• Assist customers in setting up accounts, canceling accounts, phone trouble shooting, sharing promotional opportunities, etc.

Essential Duties and Responsibilities:

• Talks with customers by phone and receives orders for installation, turn on, discontinuance, or change in service. Provide service courteously, accurately, and efficiently.
• Work sitting at a desk during the day, using a computer and talking on the phone to customers.
• Solicits sale of new or additional services.
• Research complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
• Ensures customer retention and satisfaction.
• Knowledge of commonly used concepts, practices, and procedures within the cellular industry.

For more information contact:

Deva at (503)-403-1882

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.