Call Center Agent

This position is in the Park 100 The Call Center Agent will be responsible for organizing and handling all client files before finalizing them and sending them off to the BMV for processing. You will provide these solutions by contacting all parties involved with the purchase of the cars in order to obtain all necessary paperwork.

Responsibilities also include:

- communicating with insurance companies and lien holders

- preparing packages and payments for vehicle owners, and additional office duties relating to Settlement Package Express (SPE) operations

Call Volume Metrics:
Average 40 outbound calls / day. They will be provided a list to make these calls.
Average 20-30 inbound calls/day.
** Each call will be around 3-5 minutes on average.

Qualifications:

- past customer service experience

- computer efficient

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.