Customer Care Representative

Customer Care Representative

M-F, 9-6, $13.30/HR

Duties/Responsibilities:

*Customer service mindset A MUST - looking for candidates who are passionate about providing excellent service and understand the importance and serious nature of life insurance. Growth and permanent opportunities are possible for employees that perform well and show initiative.

- Employees will be responsible for answering in-coming phone calls supporting the end-user life insurance policy holders for customer support: updating contact information, bio information, billing information, beneficiary information, etc.
- Employees will average 30-40 phone calls per day (up to 45-50 phone calls per day for high performing employees). Average Handle Time for calls is around 6-8 minutes.
- Responsible for updating the customer's information & needs within their databases.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.