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Retail Sales Lead - Sears Home Appliance Showroom
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Oswego, IL Oswego, Illinois |
About this job
The Sales Lead is focused on enhancing the experience of our customers and driving sales, through: Providing proactive support to customers and associates. Driving sales performance. Executing merchandise presentation standards. Ensuring the sales floor is Ready all Day. Facilitating the efficient flow of merchandise to the sales floor.
Sales leads are responsible for the merchandise presentation standards, including floor recovery and replenishment while personally contributing to the productivity of the team at least 80 percent of the time. Responsibilities also include customer satisfaction, sales, margin, visual-presentation standards, Ready all Day standards and inventory protection standards.
Job responsibilities include:
- Takes ownership for enhancing the customer experience within area of responsibility and entire store when acting as customer service manager
- Assists the Store Manager in opening, closing and securing the store when necessary
- Ensures all elements of the established Home Appliance Showroom culture are followed
- Leads by example to set a customer-focused environment for entire team
- Provides daily coaching and training for sales associates on Fast, In-Stock and Helpful tactics to enhance each customer’s experience
- Interacts with customers to determine and meet customer needs, provides assistance and support, and ensures a positive shopping experience. This includes ringing of sales through point-of-sale system.