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in Menomonee Falls, WI
Sr Representative - Social Media
•30 days ago
Hours | Full-time |
---|---|
Location | Menomonee Falls, WI Menomonee Falls, Wisconsin |
About this job
Position is responsible for community engagement through Kohl’s social media outlets such as Twitter, Facebook, YouTube, Google+, Instagram and Kohl's Customer Ratings and Reviews. ACE Associates partner with Legal, LP, SOE, Risk Management, Social Marketing, Public Relations and other areas to resolve issues.
Primary Responsibilities
Issue Resolution and Follow-Up
Qualifications
Required Qualifications:
- Prior customer service experience
- Prior social media experience in a professional setting
- Strong decision making and judgment skills in unique situations
- Grammar and writing
Preferred Qualifications:
-Experience diffusing customer issues