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About this job

Aloha~

Tommy Bahama is a lifestyle company that defines relaxed, sophisticated style. From its casual-yet-upscale collections of men's and women's apparel, swimwear, footwear, accessories and home furnishings to island-inspired cuisine and cocktails with a signature twist at our restaurants, your island escape is well within reach. Tommy Bahama is looking for qualified team members to join our efforts to create an island lifestyle that inspires the world to relax.

MISSION

Responsible for processing quality control audits on incoming Tommy Bahama production shipments, based on established standards and tolerances. Report results, help document and maintain accurate records of audits, quality inquiries and libraries of reference resources at the Distribution Center.

KEY RESULTS AREAS
  • Compare apparel shipment samples to a production standard in all product categories with regard to color, construction, packaging & labeling, specs, workmanship, fabric and materials
  • Execute audits and record findings on all home / accessories / footwear shipments.
  • Ensure all home, accessories and footwear product quality, labeling, decoration and physical characteristics match approved sample.
  • Identify home, accessory and footwear packaging and labeling issues during the receiving process and partner with corporate production, QC & Vendor Compliance managers to resolve.
  • Recommend packaging changes to ensure product is ready for e-Com / Retail shipping.
  • Measure product and record specs and deviations
  • Identify flaws, defects, discrepancies
  • Report findings using excel, FlexPLM and Outlook
  • Investigate, reply to and resolve QC Bin Check inquiries
  • Communicate findings with business partners by email or phone
  • Move, sort and re-label inventory, as needed
  • Receive and catalog Top of Production samples
  • Verify labeling and packaging meet vendor compliance requirements
  • Understand Vendor Compliance manual and advise vendors to comply with our requirements
  • Meet with Product Development team for seasonal review of product and packaging
  • Oversee special projects, as needed
  • MSDS tracking
  • Assist VAS department with embroidery workflow
  • Assist in training new employees and/or temporary staff
  • Assist in repairing simple defects, as needed
  • Assume leadership role in manager’s absence.
  • Other duties as required that may occasionally be necessary to support the business.
EXPERIENCE, TALENT AND EDUCATION
  • Associate degree or equivalent work experience
  • 3 – 5 years quality experience in apparel/home goods industry
  • Ability to read a spec pack
  • Excellent communication skills in English, both written and oral
  • Intermediate Math skills with demonstrated ability to measure accurately, and fraction and decimal conversion
  • Superior ability to distinguish color
  • Attention to Detail and Accuracy
  • Proficiency in Word, Excel, Outlook, spreadsheet applications
  • Demonstrated ability in intermediate spreadsheet formatting and data entry
  • Willingness and ability to learn new systems and reporting tools
  • Must display good judgment and sense of urgency
  • Excellent customer service skills
  • Accurate data entry skills (50 wpm+)
  • Ability to work in a fast-paced environment
  • Ability to work independently or as part of a team, requires minimal supervision
  • Embroidery knowledge helpful
Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .