Customer Care Specialist

As a customer car specialist you will be the voice of the company feilding calls, emails and live chats from customers accross the country. The ideal customer care specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding customer service daily.
Must be able to commit and be flexable to a full time schedule (possible 8-10hrs shifts)
QUALIFICATIONS:
- 6 months experience within a retail environment preferred
- excellent telephone and written communication skils required
- must be able to score sucessfully a on a skill assesment
- ability to work a set schedule with required overtime as business need
- flexibility during peak hours and severe weather
- able to work in a fast pace environment and demonstrate a high sense of urgency
- demonstrate manaement skills and maintain a professional composure
- understanding of computer systems, with the ability to troubleshoot technical issues with minimal assistance.


Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

- must be able to pass drug and background screen
- must be able to lift up to 40lbs
- must be detail oriented
- must be able to stand and be on feet up to 10hrs a day