Engineering Technician

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

The Engineering Technician is required to provide excellent customer service as he/she is the first line of support to the manufacturing center floor. The position requires the ability to coach employees, and identify and resolve issues, concerns and equipment problems. This technician also provides support on data tracking, time collection, audits, preparing work instructions, and collaborates on special projects.

SKILLS, EXPERIENCE, AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) or equivalent combination of education and experience
• 3-5 years of experience preferred
• Associate’s Degree in electronics preferred

SKILLS

• Ability to coach team members under the Engineering Supervisor
• Ability to think independently and make decisions based on little information
• Ability to read and comprehend simple instructions, short correspondence, memos and instructional emails
• Ability to work alone and in groups
• Ability to write simple correspondence and activity reports
• Possess strong communication and organizational skills
• Must know how to use a computer (Windows environment)
• Knowledge of Word, Excel, and PowerPoint 2007
• Knowledge of AutoCAD and maintenance management software is a plus
• Ability to calculate figures and amounts
• Ability to apply concepts of basic math and algebra
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems that involve several concrete variables in standardized situations
• Ability to work under pressure

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions; frequent identification of letters, numbers, and symbols in a technology environment. The employee must have the ability to use a keyboard and equipment typically found in a manufacturing/warehouse work setting. Individuals must have the ability to lift 45 lbs. and stand for long periods of time and the ability to operate a pallet jack loaded with receivers.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Manufacturing/warehouse environment.

REPORTS TO

Manager or supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Troubleshoot mechanical, electrical and electronic issues to ensure test and manufacturing equipment is operating according to requirements and specifications
• Some of the equipment includes manual test stations, high potency testers, scanners, automated test stations, among others
• Ability to interact with a proactive attitude and customer mindset when working with production associates, supervisors and coworkers from other areas or departments
• Ability to perform his/her daily duties following Standard Operating Procedures (SOP), Sequence Of Events (SOE) and other related documentation
• Read and interpret schematic drawings, diagrams, blueprints, specifications and work orders to determine materials requirements or troubleshooting instructions or ensure compliance
• Be able to work on specific items with little to no supervision as well as being part of a crew or team
• Knowledge on maintaining and repair of torque drivers and soldering equipment is highly desired
• Experience working with a Maintenance management system such as SAP-Maintenance or Mpulse is desired
• Familiarity with 5S, TPM and other Lean Manufacturing techniques
• Assist with special engineering projects such as new product introduction, layout and/or process changes
• Assist other groups (IT, Maintenance, Facilities, Production) as required or instructed by supervisor
• Physical ability to lift and move production equipment such as benches, racks, carts, cabling and computers.
• Collect data to prepare time studies, reports, work instructions, visual aids, flow charts and be able to submit recommendations for change
• Assists the group lead with work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the team on end of shift summaries
• Audits team member performance for quality, productivity and alignment with standards
• Supports the labor plan by filling in for missing personnel; accomplishing work results; driving established priorities; monitoring progress; resolving problems; reporting results to the shift supervisor.
• Validates and provides input for trials and projects; implementing change
• Collect data to prepare time studies, reports, work instructions, visual aids, flowcharts and be able to submit recommendations for change
• Assist with special engineering projects such as new product introduction, layout and/or process changes

This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.